Terms of service
Welcome to The DUD Store. By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.
ACCEPTANCE OF TERMS
By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
PRODUCTS & AVAILABILITY
All products displayed on the website are subject to availability. We reserve the right to discontinue, modify, or update any product without prior notice. Product images are for illustrative purposes only. Actual product colours may vary slightly due to screen settings, photography, and lighting conditions.
PRICING
All prices displayed on the website are listed in Indian Rupees (INR) and are subject to change without prior notice. In the event of a pricing error, The DUD Store reserves the right to cancel any order placed at the incorrect price.
PAYMENT
We accept payments through secure third-party payment gateways. The DUD Store does not store your credit card, debit card, UPI, net banking, or other payment information. All transactions are subject to approval and verification by the respective payment providers.
ORDER ACCEPTANCE & CANCELLATION
Once an order is placed, you will receive an order confirmation. The DUD Store reserves the right to refuse, cancel, or limit any order for reasons including but not limited to:
- Product unavailability
- Pricing or technical errors
- Suspected fraudulent activity
- Violation of our policies
If payment has already been made for a cancelled order, the applicable amount will be refunded.
EXCHANGE & REFUND POLICY
The DUD Store follows an Exchange Only Policy. Returns are not accepted unless the product received is damaged, defective, or incorrect. Customers must provide a complete 360 degree unboxing video for any exchange, replacement, or refund request. Products must be unused, unwashed, and returned with original tags and packaging. The DUD Store reserves the right to approve or reject any claim after reviewing the submitted evidence.
SHIPPING
Shipping timelines are estimated and may vary depending on location, courier availability, weather conditions, public holidays, or other unforeseen circumstances. The DUD Store shall not be held responsible for delays caused by third-party courier services.
CUSTOMER RESPONSIBILITIES
Customers are responsible for:
- Providing accurate shipping and contact information
- Selecting the correct size before placing an order
- Reviewing product details before purchase
- Maintaining the confidentiality of their account information
PROMOTIONAL OFFERS
Discount codes, promotional campaigns, and sale offers may be modified, suspended, or withdrawn at any time without prior notice. Offers cannot be combined unless explicitly stated.
INTELLECTUAL PROPERTY
All website content including logos, graphics, designs, product artwork, photographs, videos, text, and branding elements are the exclusive property of The DUD Store. No content may be copied, reproduced, distributed, or used without prior written permission.
LIMITATION OF LIABILITY
The DUD Store shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.
FORCE MAJEURE
The DUD Store shall not be responsible for any delay or failure to perform obligations due to events beyond reasonable control, including natural disasters, strikes, government restrictions, pandemics, internet failures, or courier disruptions.
MODIFICATION OF TERMS
The DUD Store reserves the right to update, modify, or replace these Terms of Service at any time without prior notice. Continued use of the website following any changes constitutes acceptance of those changes.
GOVERNING LAW & JURISDICTION
These Terms of Service shall be governed and interpreted in accordance with the laws of India. Any dispute, claim, or legal proceeding arising out of or relating to the use of this website, purchases, products, or services shall be subject exclusively to the jurisdiction of the courts located in Surat, Gujarat, India.
CONTACT US
For any questions regarding these Terms of Service, please contact us through the contact information available on our website.
CONTACT US
GST: 24AAKPT5782C1ZH
Email: support@thedudstore.com
tatergarment2022@gmail.com
Phone: 9016222272
Trade Name: TATER GARMENTS
Legal Name: MAHENDRA DEEPCHAND TATER
Instagram: @the.dud.store